For users aged 21 and above only

3kbip's commitment to responsible gaming

3kbip believes gaming should be a source of enjoyment — never a cause of stress. We are always committed to ensuring your safety and wellbeing.

Our Commitment

Gaming is for entertainment — not addiction

Welcome to 3kbip. We know that online gaming is an enjoyable leisure activity for many people. We also recognise that for some it can get out of control. That is why 3kbip places responsible gaming at the heart of its core principles.

Our platform offers several practical features — including deposit limits, self-exclusion, time-outs, and direct support — to help you stay safe and in control at all times. Our goal is to ensure your gaming experience remains positive.

For users aged 21 and above only
Safety Tools

What's available for your protection

Deposit Limit

Set your own limit on how much you deposit each day, week, or month. Once a limit is active, changing it requires a 24-hour waiting period, so decisions are not made on impulse.

Time-Out Feature

Want to take a break for a while? Temporarily close your account for a set period. Once the break ends, your account will be reactivated automatically.

Self-Exclusion

If you feel gaming is having a negative impact on your life, you can request a long-term account closure yourself. Our support team will act promptly.

Age Verification (21+)

You must be at least 21 years old to open an account and play at 3kbip. We take age verification very seriously and take active steps to prevent access by minors.

Loss Limit

Decide in advance how much you are comfortable losing within a given period. Once that limit is reached, 3kbip will automatically alert you.

24/7 Support

Contact us via live chat or email for any issues. Our support team is available around the clock in both Bengali and English.

Warning Signs

Recognise the early signs of a problem

Gaming problems do not always appear all at once — they develop gradually. If you notice any of the signs below in yourself or someone close to you, take action right away.

Remember, getting help at 3kbip is easy. You are never alone — our support team is always by your side.

You are spending more than your budget on gambling and cannot stop even after losing.

You are cutting time with family, friends, or work to prioritise gaming.

You keep trying to play again to recover money you have lost.

You want to cut back or stop gaming but cannot.

You are taking loans or falling into financial difficulty to cover gaming costs.

You feel restless, irritable, or anxious when you are not playing.

Healthy Habits

Top tips for safer gaming

  • Enjoy gaming purely as a form of entertainment — not as a source of income.
  • Set your budget before each session and stick to it. Never go beyond the budget you have set.
  • Take regular breaks. Resting after 30–45 minutes of play is a good habit.
  • Avoid gaming while drinking alcohol or when feeling low — the risk of making poor decisions is higher in those states.
  • Avoid continuing to play in the hope of recovering money you have lost.
  • Keep 3kbip's deposit limit and loss limit features active — they are tools for your own protection.
  • Spend time with family and friends, and give your professional and social responsibilities the highest priority.
  • If you sense a problem, contact 3kbip support without delay or seek help from a professional counsellor.
Learn More

Self-Exclusion and Account Controls

Short-Term Time-Out

Take a temporary break ranging from 1 day up to 6 weeks. During this time you will not be able to log in or place any bets. Once the break period ends, your account is reactivated automatically.

Long-Term Self-Exclusion

If you feel you need to stay away from gaming for an extended period, you can apply for a self-exclusion of several months or a permanent one. During this time we will not send you any promotional communications either.

Reality Check

Set pop-up notifications at regular intervals to remind you how long you have been playing. This small reminder is very effective at preventing excessive time spent on the platform.

Gaming History Review

You can view your deposit, withdrawal, and betting history from your account at any time. Review this information regularly to understand your own spending patterns.

Get Help

If something feels wrong, reach out now

3kbip Support — 24/7

Talk to us directly about anything related to responsible gaming. Our trained support team is always ready to help in both Bengali and English.

Live Chat Available    [email protected]

Seeking help at 3kbip is completely confidential and non-judgmental. We handle your request with full confidentiality. Remember, acknowledging a problem is a sign of strength — not weakness.

Gaming problems affect families too. If you feel someone close to you is struggling, reach out to us — we will provide the right guidance based on the situation.

Common Questions

Responsible Gaming FAQs

Log in to your 3kbip account and go to Account Settings. There, under the "Responsible Gaming" section, you can set daily, weekly, or monthly deposit limits. Once a limit is active, increasing it requires a 24-hour waiting period, but lowering it takes effect immediately. Contact our 24/7 support if you need help.

Yes. Any withdrawable balance in your account at the time of self-exclusion can still be withdrawn. Contact the support team to start the process — they will guide you through each step.

No. 3kbip is for users aged 21 and above only. Age is verified at registration and ID documents may be requested if needed. Minors are not permitted to create or use an account.

A time-out is a short-term break — typically from a few days to a few weeks. Once the period ends, the account is reactivated automatically. Self-exclusion is long-term or permanent — the account cannot be reactivated before the set period ends, and we will not send any promotional communications during that time.

Start by contacting 3kbip via 24/7 live chat or by emailing [email protected]. Our support team will assist you with temporarily suspending your account or going through the self-exclusion process. Do not hesitate to seek professional counselling as well — it is a courageous decision.

Any family member can contact 3kbip support and explain the situation. We will review it and take appropriate action. We will do our best to provide assistance while respecting the individual's privacy.

Play responsibly,
enjoy the fun

Stay with us at 3kbip for a safe and entertaining gaming experience. Check the FAQ if you have questions, or contact support directly.

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